As Çelebi Aviation Holding, we are dedicated to providing excellent ground handling services along with our ancillary products.
Çelebi stepped into the aviation industry with the establishment of Çelebi Ground Handling in 1958 as Turkey's first privately-owned ground handling services company. Today, it stands out as one of the most successful examples of integrated services in the Turkish Civil Aviation industry offering Ramp, Passenger, Cargo Handling, Warehouse Management, Bridge Operations, Trucking, General Aviation, Airport Lounge Management and Premium Services.
With over 13.000 dedicated employees, Çelebi continues to operate on 3 continents, in 5 countries, at 41 stations. Our ambition is to expand our geographic coverage into more developing markets, while providing rewarding employment pportunities to a growing family of colleagues around the world and meeting service needs of our partners.
Foundation of Çelebi Ground Handling One Ladder Five Workers
Çelebi Ground Handling listed in Istanbul Stock Exchange
Terminal operations begin in Antalya Airport, with a building period of 11 months, under the term of BOT
Çelebi Ground Handling Hungary Ltd.
Çelebi NAS Airport Services India Pvt. Ltd. (Mumbai)
Çelebi Delhi Cargo Terminal Management India Pvt. Ltd.
Çelebi Ground Handling Delhi Pvt. Ltd.
Çelebi Cargo Gmbh (Frankfurt)
Partnership with ACTERA
Acquisitions of Austroport in Vienna and Aviapartner Cargo in Frankfurt
India Ahmedabad Airport
India Cochin Airport Kannur Airport Bangalore Airport Hyderabad Airport
To be a global solution partner who creates value for stakeholders by throughly understanding the needs of airport users and ensuring consistent service quality.
Becoming the most admired/recognised global service provider for customers and employees.
- SERVICE EXCELLENCE
- CUSTOMER CENTRIC
- SAFETY FOCUSED
Dave Dorner officially took on the role of Chief Executive Officer at Çelebi Aviation Holding in the beginning of 2017, following a period of half a year in charge as acting CEO.
Atilla graduated from Civil Aviation & Transportation Management program. After finishing his university, he completed his MBA degree at Istanbul University.
A service industry professional with over 30 years of experience mix in the Hospitality and Aviation sectors. Murali started his career as a Management Trainee with the ITC Hotels
Elvan is leading Çelebi Aviation Holding Financial Affairs and is an Executive Board Member since 2014. She is responsible for the financial management
Zuhal is a seasoned professional bringing over 25 years of experience. She has been working with Celebi Aviation Holding since 2017 in the capacity of EVP
Mr. Konietzko completed his MBA in the University of Denver in USA. He has an outstanding career track in sales and marketing area across different industries including ground handling.
Mrs. Çetiner has completed her license program at Ankara University, faculty of law. Prior her Çelebi career, Zeynep had worked as legal senior counsellor at Vakıfbank
Quality and Safety
Dedicated to the quality of our services at all times.
|India Ground Handling||✓||✓||✓||✓||✓|
Çelebi's approach in regards to quality is to translate the strategic intent of the group into practical applications that deliver continuous service & process standardization and increase customer satisfaction in line with Total Quality Management principles. High level customer experience management is the main objective to achieve sustainable service improvement.
Çelebi's vision in regards to quality;
Being a team that focuses on quality and customer satisfaction, adapts to innovation and adds value to its services.
Çelebi's mission in regards to quality;
Working hard to lead a dedication to the highest quality of service delivered to our customers with a sense of warmth, individual motivation, satisfaction and company spirit.
In accordance with these vision and mission, Çelebi created an internalized ‘Quality and Customer Centric’ corporate culture while focusing on;
- Serving a unique/standardized/total quality management globally
- Improving customer experience
- Owning change, business transformation strategy & planning for the future
- Integration and optimization projects
- Latest technology usage
- Singularization, simplification and consolidation
- Environment, health and safety
Following total quality management principles has an essential role for Çelebi to obtain and sustain the 'Quality and Customer Centric' corporate culture:
- Customer Focused
- Total Employee Involvement
- Process Centered
- Integrated Management System
- Strategic and Systematic Approach
- Continual Improvement
- Fact based decision making
Safety is our priority!
Çelebi Aviation Holding and all its subsidiaries acknowledge that the safety of its employees and environment and preventing any possible loss as goals and prioritize it over everything else. With this in mind, Çelebi continuously develops, implements and improves its processes; thus, it aims to achieve the highest level of safety performance while surpassing national / international standards.
All stages of management are responsible for achieving the highest safety performance, starting from the top management. By providing appropriate work force, equipment and financing resources, all managers support safety practices, promote effective safety reporting and communication and support safety management to actively manage safety within the framework of fair culture.
All employees' safety-related obligations and responsibilities are clearly defined along with the source of the hazards. Zero accidents are targeted based on the voluntary participation of the employees. In all our activities, work contrary to safety procedures is unacceptable.
All risks are evaluated periodically and risk mitigation activities are carried out. All employees are provided with adequate skills and training to implement safety strategies and processes.
Çelebi Aviation Holding and its subsidiaries encourage its employees to report incidents, accidents and especially near-miss reports and will reward employees who are able to prevent these potential accidents.